This Flex plan is the real selling point for Ting because, sadly, the company’s unlimited data plans are just not as good (or as cheap) as the competition. Read on for more details on the Flex plan and everything else you need to know before signing up with Ting. So, what does Ting do right? Let’s review. So, it can be really nice to have a phone bill that rolls with the punches, too. With Ting’s Flex plan, you won’t have to worry about being locked into a pricey unlimited data plan. You can use as much (or as little) data as you like each month and only pay for what you use. Each month you’ll pay a base rate of $10 for unlimited talk and text. Then you’ll pay $5 extra for every GB of data you use beyond that. We’ll talk more about specific coverage and performance measures for these two networks below. But, for now, we’ll just say that Verizon gives you the best nationwide coverage and T-Mobile wins the data speeds race. One of the freebies that tends to be left out of these plans is mobile hotspot data. But Ting is an exception to that rule. All of Ting’s plans let you use your data as hotspot data. With the Flex plan and Set 5GB Plan you can use all of your data as hotspot data. With the Unlimited plan you get 22 GB and the Unlimited Pro plan gives you a whopping 35 GB (!) of hotspot data. Nice. Very nice. Compared to other companies, like Visible Wireless (which offers a $40 unlimited data plan without a cap), Ting’s unlimited plans don’t seem like a great deal at all. So, what’s the catch? Well, the owners of the network can (and will) prioritize the data speeds of their own customers over those on MVNO plans. In other words: Ting customers will get worse network performance than Verizon and T-Mobile customers. We call this data deprioritization, and it means you might have trouble streaming video, playing online games, and scrolling through Tik Tok during times of “peak use”. Here are the benefits of going with a family plan from Ting Mobile. This can make it easier to manage your bills, enact parental controls, and see how much data you have left. So if you had three lines on the Flex plan it would run you $30 a month, base rate. Then you would pay for the data that each line used. It’s a good deal for families that don’t use a ton of data. But with Ting you’ll see no such savings. Sad trombone. So the only real benefit of going with a family plan is the ease of managing bills and parental controls on a single account instead of several different accounts. Here’s a look at the top devices that Ting sells. Our customer service experience with Ting was definitely easy. You can reach Ting over the phone (1-855-846-4389) or through its online chat system, which is what we did. The chat agent responded within one minute and was friendly and helpful. Unfortunately, the company’s mobile apps might not be quite as helpful. Ting’s app maintains an average of just below three stars on the Google Play store. It does about the same in the Apple App Store, with a 3.2 average rating.
Individual plans: Total Wireless’s individual plans are relatively cheap and offer great coverage using Verizon’s network. However, the lack of full-speed data and the possibility of slowdowns will be a deal breaker for many people. Family plans: Total’s family plans are a step up from its individual plans. The prices are significantly cheaper than buying single lines, and these plans come with more data (including mobile hotspot data). Performance: Verizon’s network, which powers Total Wireless, offers unparalleled coverage and super fast data speeds (at least, when you’re not being deprioritized).
Ultimately, we think Ting’s plans are worth it for those who don’t need a ton of data and are looking to avoid a contract. And its Set 5 and Set 12 plans are great for individuals looking to save some money without sacrificing all their data. And don’t forget, you can always pay for more data as you go. If those family plans sound right for you (and your kids), then you can sign up right here. If not, there are plenty of other carriers out there who would love to have your business!
