Here are some basic troubleshooting steps you can follow to get back on your As We See It game. Extra troubleshooting tips: Still not working? At least you did Roy from The IT Crowd proud. Try switching to a different browser, like Firefox or Safari. And no matter which browser you’re using, make sure it’s up to date. If you’ve pressed that “update later” button too many times on your software, your browser might not be up with the times anymore. Keep in mind that if you or your partner or kids or relatives or all of the above are working from home or trying to relax, and you’re all trying to run Netflix, Hulu, and Prime Video, then you’re probably going to have bandwidth issues. If you have a full-on smart TV, then you can ditch your streaming device entirely and avoid any HDMI debacles. Just download the Prime Video app from your smart TV’s app store. If you have a big house, then you might also need better network coverage. In which case, Wi-Fi range extenders can help with that. Disconnect your VPN and accept the fact that, at least with Prime Video, you’ll have to stick to shows available in your own country. (German Netflix, we still love you.)